CopyChange does not copy related list

[samadam]

I am using copy change functionality and listed an m2m table in the list in 'com.snc.change_request.copy.related_lists'. I checked the acl and itil has access to create records still the related items from parent change are not getting copied. Is there anything else that I need to check? I cannot create even as admin.

[Ankur Bawiskar]

@samadam 

you tried with admin or non-admin?

[samadam]

Admin

[Ankur Bawiskar]

@samadam 

what type of change are you trying to copy?

Did you check the related list table has some restriction in insertion?

Any custom ACL created on that related list table which is blocking even for admins?

which is that related list table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Viraj Hudlikar]

Hello @samadam 

Was property recently edited? If yes, try to revert and see if it works or not? 

Is there any recent change done over Copy Change Ui Action? If yes, is it possible to revert to OOTB?

If all is fine, can you recheck if the change plugin use is updated one?

Also have a look on this KB - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823426 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.