Copying a Change Request and the related tasks

[Jeannette2]

When copying a change request and the related tasks, I need it to exclude copying any task that was created from a flow, or where the short description starts with 'Technical Review'  Either option would be suitable.

Has anyone done this or something similar?

[Abbas_5]

Hi @Jeannette2,

Please refer to the below link:
https://www.servicenow.com/community/developer-forum/copy-change-task-along-with-change-selectable-c...

If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,

Abbas Shaik

[Jeannette2]

@Abbas_5, thank you for the response, however that link is not helping.  My copy properties are already set to copy the related change tasks, I want to exclude the copying of a particular task that is related to the original change record.  You can either copy all or copy none.  In my situation not all tasks are added through flows and the ones that are I don't need on the New Change. 

[Jeannette2]

This is now resolved.  I simply updated the Created From field on the change tasks that don't need to be copied, from manual to flow.