copy change task along with change - selectable change task

gtk
Mega Sage

when a change request is created, couple of change task gets created at time of state transition and there is an OOB ui action is available to copy existing changes to  anew one

 

now the challenge is to copy the change request with custom fields values along with that user is allowed to select which change task is to be copied along with changes - has anyone come with similar scenario

2 REPLIES 2

suvro
Mega Sage
Mega Sage

Every change has a workflow attached with it. Tasks will be created as per the workflow. Copy change UI action is a privilege given to create a change request with same values to save time.

 

You can check the UI action to know what all fields are copied. Rest everything should go as per the workflow 

Trena Fritsche1
Tera Contributor

For copying custom fields...You might try adding your custom fields in the system property "List of attributes (comma-separated) that will be copied from the originating change" - com.snc.change_request.copy.attributes

There are other properties that can do more functions, so you might take a look at them.