copy change task along with change - selectable change task
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06-09-2022 01:11 AM
when a change request is created, couple of change task gets created at time of state transition and there is an OOB ui action is available to copy existing changes to anew one
now the challenge is to copy the change request with custom fields values along with that user is allowed to select which change task is to be copied along with changes - has anyone come with similar scenario
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06-09-2022 01:45 AM
Every change has a workflow attached with it. Tasks will be created as per the workflow. Copy change UI action is a privilege given to create a change request with same values to save time.
You can check the UI action to know what all fields are copied. Rest everything should go as per the workflow
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06-09-2022 09:28 AM
For copying custom fields...You might try adding your custom fields in the system property "List of attributes (comma-separated) that will be copied from the originating change" - com.snc.change_request.copy.attributes
There are other properties that can do more functions, so you might take a look at them.