Copying RITM worknotes and comments to TASK are generating duplicate comments on RITM activity

[nisha29]

Hi Team,

Could you please help me to remove Task work_notes and comments from RITM Activity.

Here is my business rule 

written on Before Update

(function executeRule(current, previous /*null when async*/) {

var gr = new GlideRecord('sc_task');
gr.addQuery('request_item',current.sys_id);

gr.query();
while(gr.next())
{
//gr.comments = current.comments;
gr.work_notes = current.work_notes;
gr.comments = current.comments;

gr.update();

}
// Add your code here

})(current, previous);

[Elijah Aromola]

How many business rules total are running? Is is just copying from RITM -> Task or does it copy both ways to keep RITM/Task in sync?

[Shruti17]

For me it is duplicating once on RITM. It's because of the other business rule which is to copy updated thing from task to RITM. 

[nisha29]

@Elijah Aromola there two business rules are running on before update 

one is on sc_req_item table which will move the comments to related task and another if for sc_task table which move the comments to RITM which is working fine but it is throwing back to RITM activity if we changed comments from RITM side.