Create 3 user fields and add those fields in watchlist

User267
Tera Contributor

How to create 3 user fields on the catalogue form in servicenow and this 3 user fields need to be added to watchlist (using script in flow designer)

1 REPLY 1

Hayo Lubbers
Kilo Sage

Hi @User267 ,

 

Why don't you add a List on the catalog item, so it could be 3 or 1 or even 4 when needed in the future.

This is also easier in the flow designer, where you can update your record and pull the field directly into the watchlist field from the item linked on the requested item.

If that is not possible, you need to get the sysId of each field and link them with a comma to populate the watchlist via the script option at field level.

 

Within your requested item --> update record --> choose on the data pill the requested item -> item -> your custom watchlist field

 

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