Create a change request from Requested item

[Abc 26]

Hello Experts,

I am having query regarding what is the best way to provide a option to create a change request from the requested item.

I know how to implement the above scenario through the UI Actions and through its scripts.

Is there any other code less approach or the best practice through which it can be done??

Thanks 

[Sai Kumar B]

@Abc 26 

You can create a change_request record using flow designer and associate the flow to the catalog item. Add conditions in flow when to trigger an action to create a change_request.

If I could help you with my response you can mark it as helpful and correct as it benefits future viewers
Thanks,
Sai Kumar B
Community Rising Star 2023 & 2022