Create Catalog Item from configurable workspace
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08-16-2023 12:16 PM
I'm trying to create a service catalog item from a UI action, in the new configurable workspace.
I followed the instructions here: https://docs.servicenow.com/en-US/bundle/vancouver-it-service-management/page/product/service-catalo...
But when you click the UI action in the workspace, it opens a "Create New Catalog Item" page, rather than redirecting to the service catalog list
UI actions using the same code for interaction seem to work in the old agent workspace.
Any suggestions on what to try?
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Agent Workspace
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01-25-2024 09:13 AM
Yes I am facing the same issue
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11-01-2024 02:37 PM
I VERY much would like to know how to fix this!
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03-02-2025 11:13 PM
Hi, Did you get the fix for this issue. Can you please update here