Create Catalog Item from configurable workspace

isaac wen
Tera Expert

I'm trying to create a service catalog item from a UI action, in the new configurable workspace.


I followed the instructions here: https://docs.servicenow.com/en-US/bundle/vancouver-it-service-management/page/product/service-catalo...

But when you click the UI action in the workspace, it opens a "Create New Catalog Item" page, rather than redirecting to the service catalog list 

isaacwen_0-1692213331225.png

 

UI actions using the same code for interaction seem to work in the old agent workspace. 

Any suggestions on what to try? 

 

3 REPLIES 3

jayprx
Tera Contributor

Yes I am facing the same issue

Doug C_
Tera Contributor

I VERY much would like to know how to fix this!

kalair
Tera Contributor

Hi, Did you get the fix for this issue. Can you please update here