Create Incident task

XYZ
Tera Contributor

‎09-21-2023 11:13 AM

Hi Community,

 

Can anyone help me on how to create incident task?? based on selection of some specific CI it should trigger task .Please help me to achieve this.

 

Thanks !

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Jaspal Singh
Mega Patron
Mega Patron

‎09-21-2023 11:27 AM

Hi,

You need a BR that runs after insert/update on table where the selection for CI is made to get Incident task created. Did you try something? If so, can you share.

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XYZ
Tera Contributor
In response to Jaspal Singh

‎09-21-2023 09:27 PM

Sure Jaspal, I will.
Is there a way we can implement dependency like if there are two ITASK, other task should only be triggered only if first is closed. Is there a way we can achieve this?

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