Creating a knowledge article as a wiki

peekay19
Tera Contributor

I've been tasked to convert our SOPs to Knowledge articles in ServiceNow as wiki pages rather than HTML. The issues are I cannot find any good wiki editors and cannot create sections, tables, and background colors. I will appreciate any help. I've started with Wikipedia's visual editor, but it doesn't translate well to ServiceNow.

1 REPLY 1

sergiu_panaite
ServiceNow Employee
ServiceNow Employee

Maybe you can use Wiki fields on kb_knowledge rather than HTML?



Wiki fields


Supported wiki tags