Creating a Teams provider notification for pending approvals

dan167
Tera Guru

Hi,

 

I would like to setup a reminder for pending approvals notification in the ServiceNow for Teams provider notifications and have only one notification go out to approvers if there is are multiple tickets pending their input. 

 

In the attached images I have setup an event and a provider notification but I believe that is going to send a notification for every ticket pending their approval.

 

Has anyone done anything like this before? Looking for some breadcrumbs on what I need to setup.

 

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