I have exactly the same problem as in this thread, but I don't understand what the solution is:
https://www.servicenow.com/community/itsm-forum/service-portal-service-status-widget-is-not-displayi...
So if I create a Planned Outage, it will show up in the Planned Maintenance widget. But if I create an Outage (i.e. an outage of Type = outage) the Current Status widget doesn't change. I have tried with many different CI's in the CI field of the Outage, with no change.
The issue seems to be line 4 in the widget's server script that does something funny:
outage.addQuery("cmdb_ci.sys_class_name", "IN", options.sys_class_list || "cmdb_ci_service");
The question is, if I clone this widget but delete line 4, am I missing something important? Or is there a better solution?
Best regards,
Kim
