Dashboard report is not visible to a user.

prabhakar8050
Tera Contributor

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Requirement :
A specific dashboard report is not visible to a user & showing below mentioned message. I've to make this report  visible in a dashboard tab.

"Sorry, you do not have access to this indicator, breakdown, or element combination. Please contact your Performance Analytics admin for further information."

 

Steps I took :

1. Click on the pencil icon in the dashboard which was not visible.

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2. I got redirected to a widget that was part of dashboard.

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3. Then I go to the Indicator that is part of this widget.

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4. In the indicator -> Access Control
    I tried multiple combinations of roles. Like Visible to everyone, Given the role that the user is part of.

5. In the Breakdown -> Access Control

    Again I tried multiple combinations of roles. Like Visible to everyone, Given the role that the user is part of.

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After All the Tries
That report in the dashboard is not visible to that user.
But after giving one role it become visible to the user, That role is xyz___-admin.
But this role can't be given to this user as this is admin role.


So how that dashboard report will be visible to that user without giving admin related role.
Suggest me the solution for this.

Thanks !

5 REPLIES 5

Jitendra Diwak1
Kilo Sage

Hi @prabhakar8050,

 

This helped me in understanding the roles for both reporting module and performance analytics module.

So, pa_viewer is the minimal role (role hierarchy) in order to access the PA application. So, customized the modules visibility for most of the modules lying under PA application and read-access ACL for pa_viewer.

 

Please accept my resolution if it works for you and thumps up.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.