Hi,
I'm introducing Data Filtration for a client and we are trying to limit all task based records so that:
a) if the record has a flag set to X then members of a specific group related to X can view the record, as well as itil users that aren't a member of that group.
So far I've created 2 Data Filtration rules and two subject criteria records ('Member of Group X' and 'Not a Member of Group X').
The first data filtration rule is as follows:
Subject Criteria is 'Member of Group X'
Data Condition: Flag is X (basically a list field containing a specific record)
The second data filtration rule is as follows:
Subject Criteria is 'Not a Member of Group X'
Data Condition: empty
Both rules are running on Task and cascading. But when I impersonate a member and non-member, no data is returned for either user. We are using out of the box ACLs.
Any help with this would be appreciated.
