Data is not getting saved in the custom fields and the fields are used in change form section tab
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05-01-2025 11:11 PM
Hi All ,
I have a requirement where I have created a custom table which has 3 fields which are of yes/no type and one field which is a reference field as field name = record number and it is referencing to the change request table .
I am using this custom table in my change request table in the form as section , when I am entering the data for the 3 fields which are of Yes/No type it is not storing the data .. so when I enter the data and click on save button in the change request that data goes away .. I have created a reference field to the change request table with an agenda that the current change number I will map it in the field name = record number which is referencing to the change request table .
I am assuming that once the change number of the current change request gets mapped with the field name = record number which is referencing to the change request table ,it will save the data on the 3 field which are of yes/no type in the section .
Please if anyone can help me with the script to map the change number of the current change request with the field name = record number which is referencing to the change request table when the change request is just opened ?
How can I implement this scenario ?
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05-02-2025 12:32 AM
I agree with the approach shared by other members.
Please discuss with your customer and take the correct approach.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader