Deactivate the standard change template
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02-19-2024 07:49 AM
Hello Experts,
I want to implement the below scenario.
Deactivate standard change templates from the table [std_change_record_producer] if it has been not used in the last 3 months and no standard change request has been created using this template in last 3 months.
Please help to implement the above scenario with flow designer .
what is not working : It is deactivating all the change template
Thanks
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02-19-2024 10:22 AM
Hi @mehtaaaksha
Please provide the condition you added in this flow. Also if i recommend, don't use auto deactivation on Templates, as some time change manager need to go and check why it has not been used?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-19-2024 08:20 PM
unless you share the conditions and screenshots we won't know
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
