Deactivate the standard change template

Abc 26
Tera Expert

‎02-19-2024 07:49 AM

Hello Experts,

I want to implement the below scenario.

Deactivate standard change templates from the table [std_change_record_producer] if it has been not used in the last 3 months and no standard change request has been created using this template in last 3 months.

 

Please help to implement the above scenario with flow designer .

 

what is not working : It is deactivating all the change template

 

Abc26_0-1708357635264.png

 

@Ankur Bawiskar 

 

Thanks

0 Helpfuls
  • 520 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-19-2024 10:22 AM

Hi @Abc 26 

 

Please provide the condition you added in this flow. Also if i recommend, don't use auto deactivation on Templates, as some time change manager need to go and check why it has not been used?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron

‎02-19-2024 08:20 PM

@Abc 26 

unless you share the conditions and screenshots we won't know

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls