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Dependent Interactive Filters in ServiceNow Dashboard

Vamshics
Kilo Explorer

Hi everyone,

I am working on a ServiceNow dashboard where I have multiple Interactive Filters. One of my filters is Product (Reference: cmdb_model) and I would like another interactive filter to depend on the value selected in the Product filter.

Example scenario:

  • Filter 1: Product [cmdb_model]

  • Filter 2: Another field (for example:  Account.)

My requirement is that when a user selects a Product, the second filter should only display records related to that selected Product (similar to cascading filters).

 

Any guidance or best practices would be really helpful.

 

Thank you

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