How to set "From" email address in Flow designer which is used as Inbound email action ?

[AbdurRahmanSnow]

Good afternoon.!
I have created an Inbound email action and have set the email.from in it, but how can we achieve this using Flow designer used as an Inbound email action?
Please help.

Flow designer:

@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

[Ankur Bawiskar]

@AbdurRahmanSnow 

did you try to use Recipients field and use contains?

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[AbdurRahmanSnow]

Hi @Ankur Bawiskar 
Thanks a lot for your valuable reply
But Recipients means "Receiver", listed in the "To," "Cc," or "Bcc" fields.  Rather, I want to set the email that hits the ServiceNow instance as "From".
Please check.

[Ankur Bawiskar]

@AbdurRahmanSnow 

you can't check that in condition

You need to use IF flow logic and check the FROM address using the Data Pill

Trigger -> From address and then use = or Contains

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[Dr Atul G- LNG]

Hi @AbdurRahmanSnow 

As per my understanding, whenever an email is sent from ServiceNow, it uses the email address configured in the Email Account setup.

However, in this case, you want the email to appear as if it is coming from the “SN email” address rather than the individual. Since the email is being sent by an external user and not directly by the system itself, it will use the first configured sender email ID instead.