DevOps Change Model

[Madhushree_S]

Hi, 

I have a requirement for enabling DevOps Change Model. I have checked the "Available in 'Create New'" in DevOps change model record. And I see the DevOps model is available for selection in Change Interceptors.

Please help me with what all are the plugins are required to make this DevOps change model fully functional.

Also, while testing I found that in Assess state no approvals are being triggered & while investigating more in flow designer "Change - DevOps - Assess", found that in the Lookup record step, it throws an error mentioning "Step execution record not found".

Can anyone help me with more information on plugins & why the error is shown.

[Dr Atul G- LNG]

Hi @Madhushree_S 

https://www.servicenow.com/docs/r/it-service-management/devops-change-velocity/devops-change-multimo...

[Madhushree_S]

Hi @Dr Atul G- LNG ,

Thanks for the Docs link, I have already been through it but nothing seems to help me.

If there's any more information on Plugins required to be installed for DevOps please let me know.

[Dr Atul G- LNG]

Hi @Madhushree_S 

DevOps Change Velocity

App id: sn_devops_chgvlcty

please check/get this plugin

[Tanushree Maiti]

Hi @Madhushree_S 

Refer servicenow Documenation :DevOps change models 

Navigate to System Properties > System Properties and search for the following and ensure :

• com.snc.change_management.change_model.hide: false

• com.snc.change_management.change_model.type_compatibility: false