Dictionary Override related list is not visible

pawan k singh
Tera Guru

Dear All,

I want to override 'calculate_duration' field in Requested Item table, which inherits this field from task table.

I am not able to see "Dictionary Override" related list in work instance. However, it is visible in my personal instance.

I checked "List Layout" of Dictionary Entry and also the Related lists of it but it is not there.

Need your input in this. Below Screenshot.

 

find_real_file.png

Thanks for your help in advance!

Regards

Pawan K Singh

12 REPLIES 12

MrMuhammad
Giga Sage

Hi,

Right click on Grey Header and select Configure --> RelatedList. Bring Dictionary override from Available to Selected side of slush bucket and save. You will be able to see that. 

Thanks,

Sharjeel

Regards,
Muhammad

Hi Sharjeel,

As described it is not there in Related Lists. Already have verified and it is part of my description as well.

Pawan K Singh

My bad. just overlooked the description.

Have you recently upgraded the version of servicenow? 

Regards,
Muhammad

NP.Yes Sharjeel, Upgraded from Madrid to Orlando. 

But even Prod server which is in Madrid version, it is not there. 

But in my personal instance, it is there . Have a look.

find_real_file.png