Dictionary Override related list is not visible

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‎08-31-2020 05:21 AM
Dear All,
I want to override 'calculate_duration' field in Requested Item table, which inherits this field from task table.
I am not able to see "Dictionary Override" related list in work instance. However, it is visible in my personal instance.
I checked "List Layout" of Dictionary Entry and also the Related lists of it but it is not there.
Need your input in this. Below Screenshot.
Thanks for your help in advance!
Regards
Pawan K Singh
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‎08-31-2020 07:33 AM
You can definitely check if there is any client script or something that may be hiding the related list under some condition.
Otherwise, Time to Call HI Support 🙂

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‎08-31-2020 09:06 AM
Sure, we will do that. Thanks.
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‎01-26-2024 07:41 AM
Dictionary override would only appear if a field is from parent table. For e.g. phone number field on incident form is field on incident table & hence no Dictionary override exists while Assignment Group is actually a field from Task table but from Incident form & hence Dictionary override exists.
Thanks
Hit Helpful or Correct on the impact of response.