Dictionary Override related list is not visible

pawan k singh
Tera Guru

Dear All,

I want to override 'calculate_duration' field in Requested Item table, which inherits this field from task table.

I am not able to see "Dictionary Override" related list in work instance. However, it is visible in my personal instance.

I checked "List Layout" of Dictionary Entry and also the Related lists of it but it is not there.

Need your input in this. Below Screenshot.

 

find_real_file.png

Thanks for your help in advance!

Regards

Pawan K Singh

12 REPLIES 12

Anurag Tripathi
Mega Patron
Mega Patron

You can definitely check if there is any client script or something that may be hiding the related list under some condition. 

 

Otherwise, Time to Call HI Support 🙂

-Anurag

Sure, we will do that. Thanks.

MS25
Mega Sage

Dictionary override would only appear if a field is from parent table. For e.g. phone number field on incident form is field on incident table & hence no Dictionary override exists while Assignment Group is actually a field from Task table but from Incident form & hence Dictionary override exists.

 

Thanks

 

Hit Helpful or Correct on the impact of response.