Duplicate change numbers created.

[mmr]

Hi Team,

We have faced one issue in change management, duplicate change records created when user created a new change by copying it from another change. When we checked in the logs, there was nothing logged in the log related to the duplicate change numbers related issue. Please assist if there was any particular reason there behind this duplicate numbers creation.

[Goran WitchDoc]

The duplicate number you get. Is it two new changes that get the same number or do the new change have the same number as the "orginal" change?. If it isn't in the property, I would go through the code, since that isn't suppose to happen if number isn't in the property.

//Göran

[ramyashree1]

Hi Goran WitchDoc : Can you please help to provide a workaround for some application service table which can find the duplicate and renumber one of them