Duplicate UI Action appearing on workspace

samadam
Kilo Sage

6 hours ago

On the workspace for incident, I have a UI action appearing twice. How can I fix this? 

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2 REPLIES 2

YaswanthKurre
Tera Guru

5 hours ago

Hi @samadam ,

 

The first step is to identify the two specific UI Action records causing the conflict.

  1. Open the UI Action List: Navigate to the UI Actions list (sys_ui_action.list) in the classic platform interface.

  2. Filter the List: Add the following filters to narrow down the records:

    • Table is Incident

    • Active is true

    • Workspace Form Button is true (or Workspace Form Menu is true, depending on where it appears)

    • And Name is [The name of your duplicate UI Action]

  3.  You will likely find two UI Action records with the exact same name or very similar configurations. based on the settings act accordingly to not to show one button.

Mark this as helpful and correct, if this helps you.

 

Thanks,

Yaswanth

 

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samadam
Kilo Sage

5 hours ago

Thank you, I checked and it only shows one. (Workspace Form Menu)

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