ECC Queue Output command is stucked at 'Ready' State for Windows MID Server

Sarah Bouil
Tera Expert

‎01-11-2023 08:24 AM

I am trying create Output ECC Record to execute the PowerShell file in MID Server.But the Output records Status is 'Ready' only, its not chage the State to 'Processed'. Kindly assist me on the same.

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Johns_MP
Giga Guru

‎01-11-2023 08:31 AM - edited ‎01-11-2023 08:31 AM

Hi @Sarah Bouil ,

 

Can you check if the Mid Server is UP and Running.

 

Also try to restart the Mid Server that is being used. if the Mid Server restarted successfully, then i think we need to check the logs. (try rekey and see if that helps).

 

You can go to the Agent Field in the ECC Queue to check which Mid Server is being used and you can do restart of that particular Mid Server.

 

Mark Helpful if it helps in resolving your query

Regards,
Johns M P
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Praful_1968
Tera Contributor

‎11-30-2023 04:42 AM

I'm facing similar issue @Sarah Bouil @Johns_MP . I followed the steps suggested by @Johns_MP still the issue persists.

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