Error - Check failed to run. Response code: 3 check command denied by the agent allow list
This is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events.
I tried the troubleshooting steps from the KB article below,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815247
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Agent Configuration
The main configuration files for the agent are the acc.yml and check-allow-list.yml. The check-allow-list.yml determines what commands the agent is allowed to run. Once a check is created click on related link "Generate allow-list content", next update the check-allow-list.yml file with the values generated so that the check is allowed to run on the agent.
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https://docs.servicenow.com/en-US/bundle/tokyo-it-operations-management/page/product/agent-client-co...
I tried generating check allow list on the check and included it in agent's check-allow-list.json file. Still the check fails. Please help troubleshoot.
