Edit ritm variables on service portal

lucky6
Tera Contributor

‎03-05-2024 07:18 AM

Hi Team,

We have a requirement to edit variables in additional details section in portal after request submission..by default these fields are readonly and I have tried onload client script as well but it is not working.

Can anyone help me on this

Thanks in advance..

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Dr Atul G- LNG
Tera Patron
In response to lucky6

‎03-05-2024 09:24 AM

Hi @lucky6 

 

It is configuration, you may need to check the UI policy or other logic on same. SO you need to dig out. 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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