either caller or assignment group members only to see incidents if it is assigned to specific group.

[pdurgapavan]

I would need to allow either caller or application development group members to see the incidents only when incident is assigned to Application Development group.

@Community Alums ,

@Dr Atul G- LNG 

[Eshwar Reddy]

Hi @pdurgapavan 

Create an ACL and use the below script

(current.assignment_group.getDisplayValue() == 'Application Development' && (current.caller_id == gs.getUserID()))

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[Dr Atul G- LNG]

Experts @Eshwar Reddy  already replied @pdurgapavan