email.origemail vs email.from

neet1
Giga Explorer

May i know what is the difference between email.origemail and email. from inbound actions?

 

3 REPLIES 3

Deepak Ingale1
Mega Sage

https://community.servicenow.com/community?id=community_blog&sys_id=8fecae65dbd0dbc01dcaf3231f9619d3 

Above theread has details explanation about it.

 

PLEASE MAKR REPLY AS CORRECT IF IT ASSISTS YOU

Yes i went through this, but in my case both return sender's email address

Yes, becuase email header contains the same value. If you want to have different values, please follow the initial thread i have shared with you and do the experiment to understand how can you have these values different.

 

Official documentation around email.from and email.origemail is below

https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/notification/reference/r_AccessingEmailObjsWithVars.html