email.origemail vs email.from
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05-10-2018 08:07 PM
May i know what is the difference between email.origemail and email. from inbound actions?
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05-10-2018 08:44 PM
https://community.servicenow.com/community?id=community_blog&sys_id=8fecae65dbd0dbc01dcaf3231f9619d3
Above theread has details explanation about it.
PLEASE MAKR REPLY AS CORRECT IF IT ASSISTS YOU
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05-10-2018 09:15 PM
Yes i went through this, but in my case both return sender's email address
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05-10-2018 09:23 PM
Yes, becuase email header contains the same value. If you want to have different values, please follow the initial thread i have shared with you and do the experiment to understand how can you have these values different.
Official documentation around email.from and email.origemail is below
https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/notification/reference/r_AccessingEmailObjsWithVars.html