Exclude sys_certificate from cloning

[DaisyB057891995]

We are preserving the 'sys_certificate' table during clone.

We would like to exclude the 'sys_certificate' during clone as well to ensure no custom Prod certificate is being pulled into non-prod. However, we would want to know how the ServiceNow certificates work.

Example -

My Prod instance is in Yokohama version.

Non-prod is in Zurich version.

Upon clone, the non-prod would change back to Yokohama version, is this case, if we exclude the 'sys_certificate' table during clone, what impact we could have.

Or may be any info on how the ServiceNow certs work would be helpful.

[Tanushree Maiti]

Hi @DaisyB057891995 

My thought is that ServiceNow includes several system-generated root and default certificates OOB. Excluding this table removes them, which can disrupt standard platform operations.

You can use a Clone Data Preserver ( to ensure your custom non-prod certificates remain untouched.

Refer this links:

https://www.servicenow.com/community/developer-forum/list-of-suggested-exclude-tables-and-preserve-d...

KB0717012 How Table Exclusion and Data Preserver settings affect clone results