Export Knowledge Bases and its categories as XML
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2025 01:28 AM
Hi Guys, Any help is highly appreciated.
These are the KBs that need to be exported. Can someone explain me how to ensure the KBs, categories, articles, user criteria, nested categories and what else is needed to be exported to XML?
I am thinking that all the required Kb's Can be selected and then exported as XML's, then each KB's Knowledge articles separately, categories separately, user criteria separately.
Can you please let me know how to check for nested categories and also what else can I export to keep the back up?
Thank you.
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2025 01:53 AM
Upgrading instance