Export Knowledge Bases and its categories as XML

satya30
Tera Contributor

Hi Guys, Any help is highly appreciated.

These are the KBs that need to be exported. Can someone explain me how to ensure the KBs, categories, articles, user criteria, nested categories and what else is needed to be exported to XML?

I am thinking that all the required Kb's Can be selected and then exported as XML's, then each KB's Knowledge articles separately, categories separately, user criteria separately.

Can you please let me know how to check for nested categories and also what else can I export to keep the back up?

Thank you.

5 REPLIES 5

Upgrading instance