ExternalAuth: provider_user_map is de-activated for user:<sys_id>

suvro
Mega Sage
Mega Sage

Hi,

 

Yesterday suddenly many users in our production instance got inactive and locked-out. It shows the records were updated by system.

We tried a lot but could not trace any script which might have caused it. But during that period we also got a lot of logs with below message:

ExternalAuth: provider_user_map is de-activated for user:<sys_id>.

 

Please help me with this.What does this message denote. What might have gone wrong?

 

Thanks

Chandra

10 REPLIES 10

Inactive_Us2002
Kilo Guru

@suvro hi,

Once check if any background script was run at that time to inactivate the user..

I faced this issue due to this reason

 

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