Failing widget: 'Standard Ticket Conversations'

Simran6 · ‎03-22-2021

Hello,

I have scoped application in which have one record producer which creates Request from portal. While submiting the request we are getting some errors as below screenshot.

Please anyone can help.

Thank you!

Simran6 · ‎03-26-2021

Thank you for the response. We have solve the issue, the error were getting because the widgets which are showing errors are not available on the portal. After adding those widgets errors solved automatically.

Regards,

Simran

View solution in original post

Nino Siongco · ‎07-15-2021

Thanks for the response Simran!

In the portal designer, I selected the page "Service Portal Index", and added the widgets "Standard Ticket Header" and "Standard Ticket Conversations".

Still encountering the error messages though. Did you add these same widgets to the same page?

rickymanuel · ‎11-11-2021

Hi Simran,

Can you walk through the steps when you say "Adding those widgets errors solved automatically". How do you make it available?

Thanks,

Ricky