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Sharepoint Spoke - JKS (Java Keystore)

Hi! I'm struggling to setup our Sharepoint Spoke in ServiceNow. One of the first steps is actually to "Create a self-signed ceertificate" which I did and that works fine. The second step however is to use one of the files, the .PFX file, to create a ...

Sending mail via Servicenow vs Outlook?

Hi we are not implementing sending emails via Servicenow in my organization. We are everytime using Outlook to send an update to the caller or user. What can be the hardships if we migrate to servicenow from Outlook ? I know it's not so technical but...

Ekta Arora by Kilo Contributor
  • 1447 Views
  • 3 replies
  • 1 helpfuls

Generate email notification for Catalog Task Approval

Hi all, I'm trying to figure out how to generate an email notification from a Catalog Task Approval. The screenshot showing the trigger I'm using isn't working. Approval for > Catalog Task > Request Item > Item is what I'm dot-walking to for the tirg...

find_real_file.png find_real_file.png
incrypto by Tera Contributor
  • 2311 Views
  • 5 replies
  • 0 helpfuls

Resolved! Show count of values selected in List collector.

Guys , I have one list collector variable named 'user' which is referred to sys_user table . Now requirement is to show count of users selected in one variable named 'count' which is a simple text field.. Please help

Creating a report for sum of a string field

I am trying to develop a report to calculate the sum of a field which is created as a string field. When I tried to create a report it doesn't give me an option to select this field. IS there any other way to accomplish this?

samadam by Kilo Sage
  • 1187 Views
  • 4 replies
  • 0 helpfuls

Delegate user not working

Hi Guys, I have impersonated a user and went to My Profile module and clicked on New of Delegates tab to add another user to delegate as the user I impersonated is going for vacation. I checked this in UAT instance but approvals are not getting trigg...

Pallavi65 by Tera Contributor
  • 1672 Views
  • 3 replies
  • 0 helpfuls

table name missing error in attachment rest API

I am working on a incident Servicenow-Servicenow ebonding. When i am trying to send the attachment from one instance to other i am getting error in the resonse code-"{"error":{"detail":null,"message":"Missing parameter: table_name"},"status":"failure...

Pushpendra1 by Tera Contributor
  • 2832 Views
  • 7 replies
  • 2 helpfuls

Resolved! Variables layout in variable set

Is there any way to create some variables in two columns wide and some 1column wide in same variable set.  For example if we have 10 variables in one variable set. I want 6 of them layout should be 2 columns wide, alternative side and 4 will 1 column...

Brijmohan by Tera Contributor
  • 2904 Views
  • 2 replies
  • 1 helpfuls