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Field value is value empty then display assignment group list on assigned group field

Mannam Praveen
Tera Expert

Hi All, 

 

on the case form i had a custom field name - “entitlement (Reference field)” and “assignment group” (reference field to sys_user_groups) field on the form below something need to implement

if entitlement on the case form is empty. Then in the assignment group it should display all groups Available sys_user_group table.

if entitlement on the case form is not empty. Then in the assignment group it should display only groups which starts with [EN] from the group table how to achieve this..?

 

 

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