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Field values are setting to empty

KundrapakamH
Tera Contributor

‎05-22-2025 02:31 AM

We have configured DevOps integration with servicenow.  when story is created in SN after few seconds few field values updating to empty. can anyone suggest what will be  issue 

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Ankur Bawiskar
Tera Patron
In response to KundrapakamH

‎05-23-2025 02:25 AM

@KundrapakamH 

you will have to identify how the integration works and from where it's making those fields as empty?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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