Fill Out Change Risk Assessment opens a blank window

[shivali]

Dear All,

I have enabled the Risk Assessment Plugin in our environment, configured a risk assessment, Assessment condition and Assessment Questions and Assessment Thresholds.

After submitting a change, on opening the Fill out risk assessment, it opens a blank screen. The questions are not there.

[Pradeep Sharma]

Hello Shivali,

If possible, can you enable the demo data and check once.

[tombennett]

Hi Shivali,

I have had the same issue.

To fix this I had to add a filter to each of the 'Metric Category' records listed under the 'Assessment Categories' related list on the Change Risk Assessment record. Seems if there is no filter then the questions do not show.

Hope this helps.

Metric category record:

[TrenaFritsche]

tombennett - 

Thank you for this response to this issue.  It has resolved my same issue that I was having!  I am unable to mark it as the correct solution as it wasn't my issue that I posted, but it did resolve mine!

Thanks!