Filtering to show only unassigned tasks on VTB

[jcsmith]

We are starting to use the VTB pretty heavily in our organization.   Normal use with that tool allows you to click on a user or a tag and it will filter out results and only show you task board items that meet that criteria.   I would like to have the ability to show only items that are unassigned.  

Has anyone done this or does anyone know if this feature is coming in the future.   Some of our boards have many, many items and it would be extremely helpful to administer work through the board.

Thanks!

Justin Smith

[Andras Kisgyorg]

Hi Justin,

have you checked going to the board, under ( i ) there is a setting to define a filter on the board table records.

This could potentially achieve what you are aiming for.

Please let me know if this helped.

Andras

[jcsmith]

Andras,

I don't have any options to define any filters. It's a Freeform Board, if that matters.

Justin

[Andras Kisgyorg]

Thank Justin for clarification.

is there a particular reason you use Freedom Board? As your requirements might be better served by either a Flexi or Guided board, and you could define filters:

ServiceNow Docs: Board structure

Andras

[jcsmith]

We use freeform boards because we are pulling in many different types of data (incidents, change requests, private tasks, catalog tasks). It works well for us.

Justin