Flow Desginer : JsonParserOperation failed: Empty or null source data (JSON)

pranavi
Tera Contributor

JsonParserOperation failed: Empty or null source data (JSON)

7 REPLIES 7

Hello @pranavi 

 

In the JSON parser step, adapt it based on your fields and values. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

pranavi
Tera Contributor

The same script is working in one instance, but not in another. So should i check on mid-server or azure portal. can you please help me like what the way to check/resolve this issue.

@pranavi 

If you are saying the same flow action is working fine in other instance then there is no issue in your JSON parser step etc

Seems you are not able to get the data and hence parser logic is failing

try to add logs and verify

Is input to JSON parser step an output from Powershell? If yes then that could be an issue with mid server and powershell didn't work and it broke the parser step

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader