Flow Designer

ServiceNow40
Tera Contributor

On ticket submission:

REQ/RITM Short Description: New Out-of-Stock Alert

Create an SCTASK

Assignment group = Service Desk

Short Description: Stock Alert

Config Item:ERX

 

How to build above example in flow designer.

 

Any idea help me.

1 REPLY 1

RAMANA MURTHY G
Mega Sage
Mega Sage

Hello @ServiceNow40 ,

 

You can use Update Record Action and Create Catalog Task action in Flow Designer, please find below screenshots

 

RAMANAMURTHYG_1-1728019108473.pngRAMANAMURTHYG_2-1728019124346.png

 

RAMANAMURTHYG_3-1728019139821.png

 

Please mark my answer helpful  & correct if it helps you
Thank you

G Ramana Murthy
ServiceNow Developer