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Flow is showing as waiting for catalog task

Atik
Tera Contributor

‎09-05-2024 03:47 AM - edited ‎09-05-2024 03:49 AM

Hi everyone,

 

I'm encountering a problem with the flow. When a catalog item request is submitted and a RITM is generated, it creates five tasks in parallel. However, even after I close these catalog tasks, they continue to show as "waiting" in the flow execution and RITM is not getting closed.

 

Does anyone can help me to understand why this might be happening?

 

 

Atik_0-1725533362669.png

 

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6 REPLIES 6

Mark Manders
Giga Patron

‎09-05-2024 10:44 PM

It could be related to this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786031, although I doubt it.

Can you check if you have the 'wait' checkbox ticked on any of these 'create record' actions? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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RaghuramMaR
ServiceNow Employee

a week ago

Hey, by anychance, is the issue resolved? If yes, could you tell me how?

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