For id badge check in , how will the user know it have failed check in ?
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09-14-2024 09:21 PM - edited 09-15-2024 07:04 AM
Hi
i check all the option , there is no notification that it fails
anyone have other options to let the user know ? i am referring to the id badge integration on the walkup experience
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Walk-Up Experience
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09-15-2024 01:45 AM
We need more context of what module/application you're using and what options you're referring to. Can be various reasons why a notification can fail. But without more context that's difficult to narrow it down
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09-15-2024 07:03 AM - edited 09-15-2024 07:03 AM
@Community Alums if a replacement badge was given to the user and not updated into the user badge table. this is one of the scenario that will cause the user not to be able to check in , current solution is that the error is on the client screen on the mac book where the client program is running. i am referring to the id badge integration module