For id badge check in , how will the user know it have failed check in ?

chercm
Mega Sage

Hi 

 

i check all the option , there is no notification that it fails 

 

anyone have other options to let the user know ? i am referring to the id badge integration on the walkup experience 

 

chercm_0-1726374040943.png

 

2 REPLIES 2

Community Alums
Not applicable

We need more context of what module/application you're using and what options you're referring to. Can be   various reasons why a notification can fail.  But without more context that's difficult to narrow it down 

@Community Alums if a replacement badge was given to the user and not updated into the user badge table. this is one of the scenario that will cause the user not to be able to check in , current solution is that the error is on the client screen on the mac book where the client program is running. i am referring to the id badge integration module