Getting cross scope access error even when the cross scope access was granted
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‎05-05-2025 02:25 AM
When I load the employee center I'm seeing below error messages
But I already verified the cross-scope access is already "allowed"
Can anyone tell me whats wrong here?
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‎05-05-2025 02:28 AM
seems somebody created a copy of that header widget.
Did you debug that?
From when did this error started coming?
Did you recently upgrade?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-05-2025 02:33 AM
Thanks for your reply.
The cloned widget is always in place
I changed the something in hr_PortalUtil and todoPageUtils script included and I'm experiencing this error.
I also reverted the changes and I still see the error.
Im not sure where to start debugging, because my changes are already reverted and the cross scope also already allowed. So what is wrong here?
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‎05-05-2025 02:54 AM
sorry but it's a customization and I can't try that in my instance.
You will have to debug this from your side.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-05-2025 03:37 AM
Hi @Ankur Bawiskar ,
Can you advise me where I can start debugging?