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Getting cross scope access error even when the cross scope access was granted

Sruthi17
Mega Sage

When I load the employee center I'm seeing below error messages

Sruthi17_0-1746436964898.png

But I already verified the cross-scope access is already "allowed"

Sruthi17_1-1746437043562.png

Can anyone tell me whats wrong here?

5 REPLIES 5

@Sruthi17 

you will have to debug the recent scripts you updated.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader