Getting Error:PKIX path building failed: java.security.cert.CertPathBuilderException when trying to execute one of the "Remote file import".

[SN Emy]

Hi,

I am Getting Error:PKIX path building failed: java.security.cert.CertPathBuilderException when trying to execute one of the "Remote file import".

03/16/20 11:34:01 (139) Worker-Standard:JavascriptProbe-24322992db6b4c10f1ed3892399619ce WARNING *** WARNING *** javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2

1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()

Thanks

[Prateek kumar]

Will this help?

https://hi.service-now.com/kb_view.do?sysparm_article=KB0521761

[SN Emy · Accepted solution]

I fixed it. 

Thank you.

[Prateek kumar]

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[Sen3]

Hi Emy,

Can you help me how you fixed this issue?

Did you deactivate or delete certificates which are not needed from sys_certificate table?

Appreciate your reply on this.

Thanks

Vijay