Getting error "Invalid update. Service with SN App Service ID: SNSVCXXXXXXX already exists."

Tuli
Tera Contributor

When creating an application service/Dynamic CI group/Business service, getting error like "Invalid update. Service with SN App Service ID: XXXXXXXXXXX already exists." even if there is no duplicate record. But the record is getting created in cmdb_ci_service table. How to get rid of this error?

6 REPLIES 6

If it is not too late just try to add field "Number" to your form - works for me.

Community Alums
Not applicable
Check any before insert business rule is running on table.