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Getting error "Invalid update. Service with SN App Service ID: SNSVCXXXXXXX already exists."

Tuli
Tera Contributor

‎07-27-2021 12:34 AM

When creating an application service/Dynamic CI group/Business service, getting error like "Invalid update. Service with SN App Service ID: XXXXXXXXXXX already exists." even if there is no duplicate record. But the record is getting created in cmdb_ci_service table. How to get rid of this error?

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6 REPLIES 6

Jan Janou_ek
Tera Expert
In response to Billu

‎08-24-2022 06:00 AM

If it is not too late just try to add field "Number" to your form - works for me.

0 Helpfuls

Community Alums
Not applicable

‎05-15-2022 06:26 AM

Check any before insert business rule is running on table.
0 Helpfuls