Global search not returning results for first or last name fields

michaelsharp
Mega Expert

Been looking through the article regarding the global search configurations, but cannot seem to figure this out.  Using the global search on the top right of the portal, I can search for users by using the username field (i.e. their AD account name), but I cannot search for a user by first or last name.

There has to be an easy way to add those fields into the fields that are searched, but I can't seem to find it.  Thinking it's a parameter/attribute on the field within the sys_user table.  All of the articles I've found have to do with adding a field for auto-complete.  Maybe its the same thing?

Help appreciated.  Thanks

1 ACCEPTED SOLUTION

michaelsharp
Mega Expert

Thanks for the reply.  Yes, I can search by email address.  Also, I tested and can search by the full first or full last name, but I cannot search by a partial name.  Maybe that is just how it works.  I can do a partial + wildcard and it will pull up a user result.  I am pretty sure that prior to Kingston, that I was able to search by partials.

Gonna close this question.  Don't think this is an issue.

 

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2 REPLIES 2

Jace Benson
Mega Sage

The only thing I can think of is the attribute, `no_text_index`.  But I dougt that's on your fields. Can you search other fields like email and does it find the record?

michaelsharp
Mega Expert

Thanks for the reply.  Yes, I can search by email address.  Also, I tested and can search by the full first or full last name, but I cannot search by a partial name.  Maybe that is just how it works.  I can do a partial + wildcard and it will pull up a user result.  I am pretty sure that prior to Kingston, that I was able to search by partials.

Gonna close this question.  Don't think this is an issue.