When I use the Global Search result to display records using a user's Email/UserID, it displays less results than if I were to use their full name.
Searching their email brings up 3 related incidents, 1 interaction, and their user record
Searching their name brings up 10 incidents, 11 interactions, and their user record
I cannot seem to find the property or configuration that determines the results for the keywords used to search. Is this configurable?
