Group Approval on Knowledge

Poorva Bhawsar
Mega Sage

Hi Community,

 

I want to trigger a group approval for my KB article which i have created for one of the knowledge base.

 

I have added user approval activity in the workflow and added a specific group over there but its not triggering any approval to that group.

 

Do I need to do anything else for this?

PoorvaBhawsar_0-1698038508843.png

 

Thanks,

Poorva Bhawsar

4 REPLIES 4

Rahul Talreja
Mega Sage
Mega Sage

Hi @Poorva Bhawsar ,

Please share the workflow running status and also check that group consist of at least 1 active member. 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

That group has few members in it then also its not triggering the group approval.

@Poorva Bhawsar , can you please share Screen shots to support your query!
SS of Knowledge base and the workflow attached to approve it.

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

Here you go...

PoorvaBhawsar_0-1698048726152.png

 

PoorvaBhawsar_1-1698048757056.png

 

I dont know why group approvals are not getting triggered.