Group Approval on Knowledge
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-22-2023 10:22 PM
Hi Community,
I want to trigger a group approval for my KB article which i have created for one of the knowledge base.
I have added user approval activity in the workflow and added a specific group over there but its not triggering any approval to that group.
Do I need to do anything else for this?
Thanks,
Poorva Bhawsar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-22-2023 10:38 PM
Hi @Poorva Bhawsar ,
Please share the workflow running status and also check that group consist of at least 1 active member.
Thanks and Regards,
Rahul
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-22-2023 10:47 PM
That group has few members in it then also its not triggering the group approval.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 12:47 AM
@Poorva Bhawsar , can you please share Screen shots to support your query!
SS of Knowledge base and the workflow attached to approve it.
Thanks and Regards,
Rahul
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 01:13 AM
Here you go...
I dont know why group approvals are not getting triggered.