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Has anyone noticed that the OOB "Problem worknoted (unassigned)" notification conditions are wrong?

qwertyflop
Tera Guru

You would think that this notification should be sent when a work note is added while there is an assignment group but no assigned to on the problem. Instead it sends any time a problem is updated without assigned to populated. Easy fix, but surprising that this is how it comes OOB.

 

qwertyflop_0-1761943996802.png

See I have not modified this notification:

qwertyflop_1-1761944045059.png

 

 

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