Has anyone performed an integration with Five9 Contact Center software?

mark_bradberry
Kilo Contributor

‎02-08-2017 08:09 AM

I'm looking for information on integrating ServiceNow with Five9 Contact Center.   Is there an existing API?

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GSeynhaeve
Tera Expert

‎03-13-2017 09:52 AM

Hi Mark,



If you are looking for similar call center features and functionality but integrated with ServiceNow, you may want to look at the 3CLogic offering.   Happy to help address any questions or discuss your requirements around CTI integration with ServiceNow at your convenience.



Best,



G. Seynhaeve


3CLogic - VP


gseynhaeve@3clogic.com


240-803-4165


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RahulMishra01
Tera Contributor

‎12-19-2023 10:19 PM

Hey @mark_bradberry 

 

In case you are open to trying out a CTI connector but looking for advanced features and data optimization - check out the ServiceNow Smart CTI Connector from NovelVox. Other than the standard CTI functionalities, this connector allows you to build custom screen pop workflows that align with your unique business requirements. 

 

Want to explore all the features? Check the below link: https://www.novelvox.com/solutions/five9/

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