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Interactive filter 'field' value is empty

Hi all, A user is trying to create an interactive filter but after selecting 'table' and when selected 'field' values then it is showing empty as in screenshot .But when i tried to do that with my access then i am able to select the field and its sho...

phani24 by Tera Contributor
  • 329 Views
  • 2 replies
  • 0 helpfuls

Remove the fields in SOW.

HI Everyone, I have a requirement to update records in the SOW Incident list from the side bar when I clicked on the EDIT button. for that need to remove the fields which are not required.Attached the image for reference 

DSV22_0-1732794428120.png
DSV22 by Tera Contributor
  • 342 Views
  • 2 replies
  • 0 helpfuls

How to retrieve a more extensive history of report executions?

I'm aware of table [report_stats] and the definition I have for this table is: The report_stats table in ServiceNow is used to store statistical data about reports, helping users analyse and optimise report performance and usage. I can see there is a...

SB87 by Tera Expert
  • 454 Views
  • 1 replies
  • 0 helpfuls

Reporting using variables getting error

Hi All,Tried to include variables in the list report but got below error. Also checked the variables for the values which is not empty and not break/container. Syntax Error or Access Rule Violation detected by database (Unknown column 'sc_item_option...

iam_mansoor by Giga Contributor
  • 1448 Views
  • 4 replies
  • 3 helpfuls

Resolved! Server script is not working properly

Hi All, We are receiving multiple sys_id from the recordsIds but the code is not working properly    var recordIds = input.controller;gs.addInfoMessage('test'+recordIds);    var tag=recordIds.forEach(getTags);// gs.addInfoMessage(tag);} function getT...

ui action

i am trying to set values in below fields but not able to set for some fields  in imac form  :To/New Office Location Date ReceivedIMAC Items> Model/Part NumberAdd a link to the IMAC to the SCTask work notes    DescriptionCreate UI action to create an...

rognomolta_0-1732857947636.png rognomolta_1-1732858122901.png

Resolved! Unable to upload update sets XML in my new instance.

Hi everyone, I have an issue wherein I cannot upload XML from my previous instance which was reclaimed, to my new instance (both are same version - Vancouver). I tried uploading a lot of times but the XML file doesnt show up in the Retrieved update s...

ehab_pilloor_0-1709632314158.png

add the select box value dynamically

Hi All, I am trying to add the value dynamically in the select box for one of the group of users by using below catalog client script... function onLoad() {    var selectBox = g_form.getControl('what_is_this_request_for');    var Compuser = new Glide...

VaibhavJ by Tera Contributor
  • 303 Views
  • 1 replies
  • 0 helpfuls

Resolved! Redirecting Users from a Catalog Item to Another URL in Service Portal

Hello Community,I have a requirement where, if a user tries to access a specific catalog item, they should be redirected to another URL.I created a client script for this "function onLoad() {    window.location.href("www.youtube.com");}", and it work...

RachidB by Tera Contributor
  • 1436 Views
  • 5 replies
  • 3 helpfuls