Badge in SCTASK when comment added in related RITM
Hello,How can I get a badge / signal in SCTASKs when a comment has been added in the related RITM ? (I do not want to have the comment of the RITM duplicated in the SCTASK)
Forum Posts
Resolved! Flow Designer not storing code snippet to record
The problem I am trying to solve is to store the following code snippet like "javascript:new AcorioEmailUtils().addToRecipients(current);" to a record using flow designer. I can go out to the table and manually store the snippet no problem, bu...
Can a REQ/RITM/SCTASK be automatically scheduled?
There's a monthly task that we'd like to associate with a REQ/RITM/SCTASK and have it be automatically created/assigned. Is that possible?
Need to create incident record from flow designer if output message is 400 to 499 or 4 series
how to create the incident from flow designer based on actions output.If status code is 400 we need to create the incident record.Not only 400, A series of 4 ? Please help
How to programmatically disable/enable Order Now and Add to Cart buttons in the ServicePortal?
I made a function that works well for toggling the Add To Cart and Order Now buttons during my onSubmit():function toggleSubmitButtons(state) { var index; var cartBtns = document.getElementsByName('add_to_cart'); for (index = 0; index < c...
could not able to make hide variables in variableset in order guide.
I have one order guide in that i have one varibale set when i change a filed option called "Type of demand" then other varibales should be hide on the form if "Type of demand" is "other or none " then only all other variables should be visible. For ...
Unable to populate assigned to field of all the records imported through intune integration.
Hello Community,I am importing records in cmdb_ci_computer through intune integration. In Robust transform, i am using u_userdisplayname, u_userprincipalname (data is coming into this fields from intune) fields present on staging table to populate ...
Transform maps should not have boolean fields in their import set table
Transform maps should not have boolean fields in their import set table. We cannot change the type of the field now which is already imported. How to remediate this or a workaround to remove it from the health scan finding in servicenow?
Zoom spoke Integration
Hello @all ,We have a requirement to integrate Zoom with ServiceNow, specifically to receive data when a Zoom Workspace is reserved. To achieve this, we explored the Zoom Spoke plugin and successfully authenticated the connection and received respons...
Now Mobile : OnClick backgroung image in homepage not clickable
Hi Community, I am using now mobile app for our client. When we open now mobile app in homepage launcher screen there i have add one UI section for background image. For that i created screen of type media to add image in that ui section. I was able ...
How to create everyday updating report on ServiceNow and add to dashboard
Hello Community, I would very much appreciate it if I can get help to create a report on ServiceNow that has to update everyday and it needs to go into a dashboard. Basically, I have a dashboard created and on that I need to see the daily ticket coun...
Resolved! Create PDF of a change record and attached with same change
Hi All, I need some help, i have one task where i need to create a pdf of a change record and same pdf should be attach with the same change number so client can open the pdf and see the record whatever its mentioned. Thanks,Ram Kumar.
Resolved! End user unable to see other user details
Hi everyone,I'm encountering an issue with a ServiceNow catalog item, where I'm trying to auto-populate the "Current Manager," "Current Email Address," and "Current Location" fields based on the user selected in the "Contractor" reference field.I've ...
Resolved! You must link an Incident to an Emergency Change in the "Incidents Fixed by Change" tab at the bottom
Hi, I am creating a brand new Emergency Change and when I was creating one, when I click on Request for Approval, I am getting this error. You must link an Incident to an Emergency Change in the "Incidents Fixed by Change" tab at the bottom. Why shou...
Hoe to learn ServiceNow JavaScript
Hi everyone, Pls help me on how to learn JavaScript. what are the best sources and how to practice it. i have recently start learning ServiceNow concepts but my only dilemma is scripting part.
